Last Updated: 2025

At In Bliss, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our Holistic Wellness modalities including massage and Reiki services.

1. Information We Collect

We may collect the following types of personal information:

Contact details such as your name, phone number, email address, and postal address.Booking information including appointment dates, times, and services requested.Health information (with your consent) relevant to your treatment, such as health history or conditions that may affect your massage or Reiki session.Payment details (processed securely through third-party providers; we do not store card details on our system).Website use information such as cookies, IP addresses, and analytics (to improve our website experience).

2. How We Use Your Information

Your personal information is used to:

Schedule and manage your appointments.Provide safe, professional massage and Reiki treatments tailored to your needs.Communicate with you regarding bookings, reminders, or updates.Process payments securely.Comply with legal and professional obligations.

We will never sell, rent, or trade your information to third parties.

3. Storage and Security

Your information is stored securely and accessed only by authorised personnel.Health records are kept in line with professional and legal requirements in New South Wales, Australia.We take reasonable measures to protect your data from loss, misuse, or unauthorised access.

4. Sharing of Information

We may share your information only if:

Required by law or regulation.Necessary to protect your safety or the safety of others.With your explicit consent (for example, referrals to another practitioner).

5. Cookies & Website Data

Our website may use cookies to improve user experience and track visitor analytics. You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you.Request corrections or updates to your information.Withdraw consent for us to hold or use certain types of information (subject to legal and professional requirements).Request deletion of non-essential information.

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

InBlissContact: Lisa HillsNew South Wales, Australia0490 070 [email protected]